TikTok Shop · Policy change

TikTok Shop policy update: Added Final Sale status for customized Print on Demand (POD)…

MEDIUM Detected October 21, 2026

Added Final Sale status for customized Print on Demand (POD) products, explicitly excluding them from change-of-mind and buyer-remorse returns.
Shortened the claim window for POD fulfillment-related issues (defective, wrong, or damaged items) from 30 days to 14 calendar days post-delivery.
Required seller review and manual approval for item replacement or returnless refund requests on custom POD products.

Affects: Dropshippers

📄 Source monitored: Customer Order Cancellation, Return, and Refund Policy

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This summary was generated by SellerSafe's AI from the before/after of the official policy page on October 21, 2026. It may not capture every nuance — always read the official source before making business decisions. SellerSafe is not affiliated with any marketplace.