TikTok Shop · Policy change
TikTok Shop policy update: Tightened the chargeback dispute process by establishing a strict…
- Tightened the chargeback dispute process by establishing a strict 7-day window for sellers to upload supporting evidence from the date of initiation.
- Modified the auto-contest behavior so that TikTok Shop will submit the dispute after 7 days regardless of whether the seller has provided evidence.
- Shifted the active burden of proof to sellers, who previously did not need to take action unless explicitly requested by TikTok Shop.
📄 Source monitored: TikTok Shop Chargeback Policy
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This summary was generated by SellerSafe's AI from the before/after of the official policy page on September 24, 2026. It may not capture every nuance — always read the official source before making business decisions. SellerSafe is not affiliated with any marketplace.