TikTok Shop · Policy change
TikTok Shop policy update: Removed detailed clauses regarding Fulfilled by TikTok (FBT)…
- Removed detailed clauses regarding Fulfilled by TikTok (FBT) warehouse inspections, liability determination, and the seller's right to appeal FBT inspection decisions.
- Removed the 'Customer Disputes (Appeals)' section outlining voluntary dispute-handling, seller reimbursement rules, and escalation policies.
- Relocated the Non-Buyer Fault Return and Refund Rate (NBFR) guidelines to an earlier section of the policy for structural reorganization.
📄 Source monitored: Customer Order Cancellation, Return, and Refund Policy
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This summary was generated by SellerSafe's AI from the before/after of the official policy page on September 21, 2026. It may not capture every nuance — always read the official source before making business decisions. SellerSafe is not affiliated with any marketplace.