TikTok Shop · Policy change
TikTok Shop policy update: Changed the scope of platform-reviewed 'Did Not Receive' (DNR)…
- Changed the scope of platform-reviewed 'Did Not Receive' (DNR) refund-only cases from Fulfilled by TikTok (FBT) to 4PL (Fourth-Party Logistics) shipments.
- Shifted the review responsibility for eligible 4PL DNR refunds from sellers to TikTok Shop platform review, reducing manual dispute management for sellers using 4PL logistics.
📄 Source monitored: TikTok Shop Policy Pulse (January 2026)
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This summary was generated by SellerSafe's AI from the before/after of the official policy page on September 17, 2026. It may not capture every nuance — always read the official source before making business decisions. SellerSafe is not affiliated with any marketplace.