TikTok Shop · Policy change
TikTok Shop policy update: Removed the special $300+ threshold rule where TikTok Shop…
- Removed the special $300+ threshold rule where TikTok Shop automatically reviewed all refund-only requests on behalf of sellers, eliminating that escalation tier entirely.
- Retained the standard auto-approval rule for items over $100 if sellers don't act within 4 business days, and the seller appeal right remains unchanged.
- Updated page date from 08/25/2026 to 08/27/2026 and converted UI navigation/footer text from Indonesian (Bahasa) to English, suggesting a localization/formatting cleanup.
- Simplified the refund-only request workflow by removing the $300 review tier, meaning sellers now have more direct responsibility for managing high-value refund disputes without an automatic TikTok Shop safety net.
📄 Source monitored: Customer Order Cancellation, Return, and Refund Policy
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This summary was generated by SellerSafe's AI from the before/after of the official policy page on August 27, 2026. It may not capture every nuance — always read the official source before making business decisions. SellerSafe is not affiliated with any marketplace.