TikTok Shop · Policy change
TikTok Shop policy update: Updated policy date from 06/04/2026 to 06/11/2026 and refined…
- Updated policy date from 06/04/2026 to 06/11/2026 and refined language around after-sales requirements
- Changed automatic approval language from 'will automatically approve' to 'may automatically approve' for customer cancellation requests when sellers don't respond within 24 hours
- Modified auto-cancellation language from definitive 'will be automatically canceled' to conditional 'may be automatically canceled' for orders not updated to 'Awaiting collection' within SLA
- Added clarification about key order statuses (Ready to Ship and Transit to Ship) and enhanced explanation of policy purpose
📄 Source monitored: Customer Order Cancellation, Return, and Refund Policy
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This summary was generated by SellerSafe's AI from the before/after of the official policy page on June 11, 2026. It may not capture every nuance — always read the official source before making business decisions. SellerSafe is not affiliated with any marketplace.