TikTok Shop · Policy change
TikTok Shop policy update: Added auto-contest support for auction orders and…
- Added auto-contest support for auction orders and Collectibles/Pre-owned category orders, where TikTok Shop responds to chargebacks automatically on behalf of sellers
- Eliminated the $10 appeal fee for auto-contested chargebacks, reducing seller costs for eligible order types
- Expanded eligible order types to include auction orders alongside existing Collectibles and Pre-owned categories
- Added notification system for auto-contested chargeback outcomes via email and Seller Center inbox
📄 Source monitored: TikTok Shop Chargeback Policy
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This summary was generated by SellerSafe's AI from the before/after of the official policy page on May 29, 2026. It may not capture every nuance — always read the official source before making business decisions. SellerSafe is not affiliated with any marketplace.